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Terms and Conditions

Last Updated: 06/06/2024

Discounts

All discounts that are available on the app are under the management and responsibility of the respective restaurants to provide. The minimum discount offered on the app is 10%, while the maximum discount is 50%.

Reservations

Restaurant availability may vary and reservations are subject to availability. Users will receive a confirmation of their reservation via the app or email, which should be presented to the restaurant staff upon arrival. In the event that a user needs to cancel a reservation, it is necessary to do so at least one hour prior to the scheduled reservation time. Cancellations should be made through the Chefz Mate app. In the event that a user fails to arrive for a reservation without prior cancellation, the user may be subject to a fee or suspension of booking privileges. Should there be more than five instances of a user failing to arrive for a reservation during the period of membership, the user's membership may be suspended. Please note that any alterations made to the list of participating restaurants are the sole responsibility of the restaurants.

User Conduct

In order to maintain a positive dining experience for all patrons, it is important to show respect to the restaurant staff and comply with any rules or guidelines set by the establishment. Any form of misbehavior or failure to comply may result in a block on the membership.

Liability

CHEFZ MATE LIMITED is not responsible for any issues or disputes that may arise between users and participating restaurants.

Privacy Policy

We collect personal information such as your name, email address, phone number, and address to provide and improve our app. We also collect usage data and use cookies to improve your experience. We use your information to provide and maintain the app, notify you of changes, and provide customer support. We may transfer your information to other countries for processing. We may also share some of your personal information with the restaurants listed on the app to facilitate your use of the discounts. We take necessary steps to ensure your data is treated securely and in accordance with this policy. By using our app, you agree to our collection and use of your data as described in this policy.

Intellectual Property

The Chefz Mate app and its content, including text, graphics, logos, images, and trademarks, are the property of CHEFZ MATE LIMITED and its affiliates or licensors and are protected by law. Users are not allowed to copy, modify, distribute, display, or create anything from the app's content without permission from CHEFZ MATE LIMITED. All trademarks, logos, and trade names displayed on the app are the property of their respective owners and cannot be used without permission. Unauthorized use of the app's content or intellectual property may result in legal action.